Order & Shipping Information

All information regarding shipments

Shipping Information
How To Track Your Shipment Wine Enthusiast selects and authorizes the top shipping companies and freight delivery professionals to efficiently deliver y...
Thu, 16 Jun, 2022 at 7:31 AM
Ordering Information
ORDERING ONLINE Ordering online is easy with our secure checkout process. If you have an Wine Enthusiast account, log in, and we'll automatically fill...
Fri, 29 Apr, 2022 at 8:41 AM
Returns
Exceptions The following items are not returnable: personalized items, custom wine cellars, custom wine racks, opened computer software, books, food, plant...
Thu, 28 Apr, 2022 at 3:07 PM
Glassware Limited Warranty
WINE ENTHUSIAST 10-YEAR LIMITED GLASSWARE WARRANTY In the event your Fusion or ZENOLOGY Glassware breaks, we'll replace it, even up to 10 years after ...
Fri, 14 May, 2021 at 2:14 PM
Warranties
Warranty Guidelines Many products sold by Wine Enthusiast come with a limited warranty provided by the product manufacturer. While Wine Enthusiast attempt...
Wed, 4 Aug, 2021 at 1:39 PM
Wine Cellar Delivery
Wine cellars (over 50 bottles, excluding the Classic 70 and 80 Bottle) are delivered through our White Glove Delivery service. All mini or compact cellars (...
Wed, 21 Apr, 2021 at 11:45 AM
Shipping Partners
Wine Enthusiast utilizes a number of shipping partners to ensure items arrive to you efficiently. While you can always contact our Customer Care Team for as...
Fri, 6 May, 2022 at 1:26 PM