Wine cellars (over 50 bottles, excluding the EuroCave Premier) are delivered through our White Glove Delivery service. All mini or compact cellars (50 bottles and less, including the EuroCave Premier) are shipped door-to-door or first covering. In these deliveries you are still notified, given a time window and the unit is usually placed inside the front door, basement or garage. If you need further clarification or assistance please call 866.477.0079.
What is White Glove Delivery?
With White Glove Delivery, delivery persons bring your item to your home, unpack it, inspect it, place it where you want it to be, and dispose of the packaging. Delivery is by appointment. We will call you to set a date. If you’ d like to arrange a Saturday delivery or schedule a specific delivery date, feel free to call our Wine Cellar Consultants at 866.477.0079. Please note that Stair Charges may apply for locations with 5 or more stair steps.
What are warranties on wine cellars?
Products sold by Wine Enthusiast come with a limited warranty provided by the product manufacturer. While Wine Enthusiast attempts to facilitate any warranty work between our customers and the manufacturers, all warranties are provided solely by the manufacturers. Wine Enthusiast makes no express warranties of any kind and disclaims any implied warranties, including the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. Wine Enthusiast shall have no liability to any person or entity with respect to any liability, loss or damage, including actual, indirect, special, incidental or consequential damage, caused directly or indirectly by the use or performance of any product sold by Wine Enthusiast. Rights may vary from state to state.
Wine Enthusiast in agreement with our manufacturer warranties all wine cellars to be free from defects due to workmanship or material under normal use and service for a period of (1) year from receipt for both parts and labor. Extended warranties are available on select cellars. Click here for details.
If your wine cellar is not operating within the Manufacturers' specifications, Wine Enthusiast and or the Manufacturer reserves the right to repair or replace the wine cellar. Wine Enthusiast may request the consumer to contact a local refrigeration company to service the wine cellar. All cost for labor and materials is covered for 1 full year from date of receipt. On select units, the compressor is covered for (5) years from your date of receipt (parts only).